RETURN POLICY WHEN CUSTOMERS ORDER AND BUY PRODUCTS AT FUNTOPIS
1. Return Eligibility:
- Items can be returned within 90 days of purchase.
- To be eligible for a return, the item must be unused and in the same condition as received.
- The item must be in its original packaging.
2. Return Process:
- To initiate a return, please contact our customer service team at Info@funtopis.com or call (706) 673-3621.
- Provide your order number and details of the item you wish to return.
3. Refund Process:
- Once your return is received and inspected, we willprocess the refund to the original payment method used during the purchase.
- Refunds may take 3-5 business days to reflect in your account, depending on your financial institution.
4. Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to a fault on our part.
- We recommend using a trackable shipping service for returns.
5. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately for assistance.
- We may require photographic evidence of the damage for evaluation.
6. Exchanges:
- If you would like to exchange an item, please follow the return process and place a new order for the desired item.
7. Contact Us:
- For any further questions or assistance regarding returns, feel free to reach out to our customer service team at Info@funtopis.com or call (706) 673-3621.