RETURN POLICY WHEN CUSTOMERS ORDER AND BUY PRODUCTS AT FUNTOPIS

1. Return Eligibility:

  • Items can be returned within 90 days of purchase.
  • To be eligible for a return, the item must be unused and in the same condition as received.
  • The item must be in its original packaging.

2. Return Process:

  • To initiate a return, please contact our customer service team at Info@funtopis.com or call (706) 673-3621.
  • Provide your order number and details of the item you wish to return.

3. Refund Process:

  • Once your return is received and inspected, we willprocess the refund to the original payment method used during the purchase.
  • Refunds may take 3-5 business days to reflect in your account, depending on your financial institution.

4. Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to a fault on our part.
  • We recommend using a trackable shipping service for returns.

5. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately for assistance.
  • We may require photographic evidence of the damage for evaluation.

6. Exchanges:

  • If you would like to exchange an item, please follow the return process and place a new order for the desired item.

7. Contact Us:

  • For any further questions or assistance regarding returns, feel free to reach out to our customer service team at Info@funtopis.com or call (706) 673-3621.